PAGEFORM
Terms of Service
Posted: January 22, 2026
Effective: January 22, 2026
Last Updated: October 16, 2026
These Terms of Service (“Terms”) are a binding agreement between Pageform, LLC (“Pageform,” “we,” “us,” “our”) and the person or entity accepting these Terms (“Customer,” “you,” “your”). These Terms govern your access to and use of the Pageform hosted platform, websites, applications, APIs, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and represent that you have read and understood them. If you do not agree, do not use the Services.
If you are using the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms. If you do not have that authority, you may not use the Services.
Order of precedence. If you enter into an order form, statement of work, or other written agreement signed by Pageform (“Order Form”), that Order Form controls to the extent it conflicts with these Terms. If there is a conflict between these Terms and any feature-specific terms or policies made available by Pageform for specific functionality, the feature-specific terms control for that functionality.
Exclusion of other terms. Any additional or different terms proposed by you (including in a purchase order, vendor portal, click-through, or procurement system) are rejected and void unless expressly agreed in writing by Pageform. Third-party terms (including app store terms) do not modify these Terms.
1. Definitions
Administrator means an authorized User who manages an Organization workspace and its settings.
AI Features means automated or AI-enabled tools, including text extraction, summarization, categorization, and data room generation.
Content means documents, files, folders, links, metadata, and other materials uploaded to or generated within the Services.
Organization means a workspace under which Users collaborate within Pageform.
Personal Data has the meaning in the Privacy Policy.
User means a customer account holder or authorized user of an Organization.
Viewer means a person who accesses Content via a shared link without a Pageform account.
2. Eligibility and Business Use
You must be at least 18 years old and legally capable of entering into binding agreements.
The Services are intended for business and professional use. You agree you are not using the Services primarily for personal, family, or household purposes.
3. Accounts, Organizations, and Security
3.1 Account Registration
You must provide accurate, current, and complete information. You must keep your account information up to date.
3.2 Credential Responsibility
You are responsible for safeguarding all authentication credentials and for all activity under your account and any accounts in your Organization, whether authorized or not.
3.3 Security Configuration Is Your Responsibility
You are solely responsible for:
configuring permissions, share link settings, gating, and NDA prompts
deciding what Content to upload and share
managing who has access (Users and Viewers)
maintaining secure devices, networks, and email accounts used to access the Services
Pageform is not responsible for unauthorized access caused by compromised credentials, phishing, forwarded links, misconfiguration, weak passwords, user error, or third-party compromise outside Pageform’s reasonable control.
3.4 Suspicious Activity
You must promptly notify us at [email protected] of suspected unauthorized access or security incidents involving your account.
4. Content, Ownership, and License
4.1 Ownership
You retain all rights in your Content. Pageform does not acquire ownership of your Content.
4.2 License to Operate the Services
You grant Pageform a limited, worldwide, non-exclusive license to host, store, process, transmit, display, and otherwise use your Content to provide, secure, maintain, and improve the Services and as permitted by these Terms, the Privacy Policy, and your settings. This license includes returning Content to an assistant you have authorized to access your account, as described in Section 9.1.
4.3 Your Responsibility for Content
You are solely responsible for your Content and represent and warrant that:
you have all rights and permissions needed to upload and share it
it does not violate law or third-party rights
you have complied with privacy and data protection obligations applicable to the Content
5. Data Processing Roles (Controller/Processor)
5.1 Roles
As described in the Privacy Policy:
Pageform acts as a controller for Personal Data processed for Pageform’s own purposes (account administration, billing, marketing, security, compliance).
Pageform acts as a processor/service provider when processing Content and Viewer analytics on behalf of Customers. In that context, the Customer/Organization is the controller.
5.2 Customer Instructions
These Terms (together with your feature settings and configurations) constitute your documented instructions to Pageform to process Content and related Viewer analytics to provide and secure the Services, to operate AI Features you invoke, to operate product analytics and AI observability as described in the Privacy Policy, to return Content to an assistant you connect under Section 9.1, and to comply with applicable law.
These instructions do not include using Customer Content to train models.
5.3 Legal Compliance
You are responsible for determining whether the Services are appropriate for your compliance requirements and for implementing configurations and processes to comply with applicable law, including retention, deletion, notices, consent, and lawful basis.
6. Viewer Gating, NDA Prompts, and Analytics
If you enable Viewer email gating, NDA prompts, or similar features, you acknowledge:
Pageform may collect Viewer identifiers (such as email) on your behalf
Pageform may log access/engagement analytics and make them visible to you and your Organization
You are responsible for the text and enforceability of any NDA, notice, or gating language you present to Viewers. Pageform does not provide legal advice.
Viewers may still copy, screenshot, screen-record, download (if enabled), or otherwise disclose Content outside the Services. You assume this risk.
7. AI Features and Automated Processing
7.1 AI Outputs Are Not Guaranteed
AI Features may produce inaccurate, incomplete, or misleading outputs. You are responsible for reviewing and validating outputs before relying on them. The same applies to output shown in a third-party assistant. Pageform does not control that assistant and does not warrant its output.
7.2 Third-Party Providers
AI Features may use third-party subprocessors, including:
Microsoft Azure (Azure AI Foundry and Azure Document Intelligence)
Google Cloud Vertex AI (Gemini models)
Use of AI Features may require transmitting portions of Content to such providers solely to perform requested functionality. Pageform also uses PostHog to record product analytics and truncated AI traces, as described in the Privacy Policy.
AI Features operate only on Content you choose to upload or make available within the Services. Pageform does not use Customer Content to train Pageform models, models for other customers, or third-party foundation models. Customer Content processed through Microsoft Azure AI Foundry and Google Cloud Vertex AI is not used to train shared generative AI models and is not made available to the underlying model providers for training.
7.3 No Liability for AI Outputs
To the maximum extent permitted by law, Pageform is not liable for any harm, loss, or damages arising from AI outputs, including decisions made based on AI outputs, misclassification, incorrect extraction, or omissions.
8. Acceptable Use
You will not, and will not allow others to:
upload malware, ransomware, or malicious code
probe, scan, or test the vulnerability of the Services
bypass access controls or plan limits
reverse engineer the Services
scrape, harvest, or bulk-collect data (including Viewer emails) except as enabled by the Services for your legitimate use
use the Services unlawfully or in violation of privacy, export, or sanctions laws
We may suspend or terminate access immediately for suspected abuse or security risk.
9. Third-Party Services
The Services may integrate with or link to third-party services (e.g., payment processors, email delivery, AI providers). Those third parties are not controlled by Pageform.
Pageform is not responsible for third-party services, their availability, their security, or their acts/omissions. Your use of third-party services is governed by their terms.
9.1 Connected Assistants
You may connect your Pageform account to a third-party assistant, including ChatGPT and Claude. If you do:
You authorize that assistant to use your account within the permissions shown when you approve the connection.
You are responsible for what you ask it to do, including confirming a change or a deletion before it runs.
The assistant’s terms and privacy policy govern the chat. These Terms govern your Pageform account and Content.
Pageform is not responsible for the assistant’s availability, security, or use of information after Pageform returns it.
Removing the connection in that product stops new requests. It does not delete Content already stored in the Services.
10. Fees, Subscriptions, Renewals, and Taxes
10.1 Billing
If you purchase a paid plan, you authorize Pageform (and our payment processor) to charge your selected payment method for recurring fees, usage-based fees (if applicable), and taxes.
10.2 Renewals
Subscriptions renew automatically unless canceled before the renewal date. Fees are charged in advance unless otherwise stated.
10.3 No Refunds
Fees are non-refundable except where required by law or explicitly stated by Pageform in writing.
10.4 Taxes
Fees exclude taxes. You are responsible for applicable taxes, duties, and similar governmental assessments, excluding taxes based on Pageform’s net income.
11. Confidentiality
11.1 Treatment of Content
Pageform will treat Content submitted to the Services as confidential and will not access, use, or disclose such Content except:
as necessary to provide, operate, maintain, secure, and improve the Services
to comply with applicable law, regulation, legal process, or lawful governmental request
to enforce these Terms, investigate violations, or protect the rights, safety, or property of Pageform, its users, or others
with your express direction or consent
Pageform stores and processes Content solely to provide data room functionality, including rendering, analytics, and AI-enabled features. Access to Content is limited to what is necessary to operate and support the Services in accordance with these Terms.
11.2 Limited Internal Access
Access to Content by Pageform personnel is limited to authorized individuals who require access for operational, security, support, or legal purposes and who are subject to confidentiality obligations.
11.3 Subprocessors
Pageform may use third-party service providers (for example, cloud hosting or payment processors) to support the Services. Such providers may process Content solely for the purpose of providing services to Pageform and are contractually obligated to protect it.
Pageform maintains a list of subprocessors in the Privacy Policy (Section 6.2). We will update that list when we add or replace a material vendor.
11.4 Customer Responsibility
You are responsible for managing access controls, permissions, Viewer settings, link sharing configurations, and email gating features. Pageform is not responsible for disclosures resulting from your configuration choices, link forwarding, user actions, or authorized Viewer activity.
12. Backup and Data Retention
You are responsible for backing up and retaining your Content. Pageform stores Content to provide the Services and may apply retention or deletion policies based on your plan, account status, or system requirements.
Upon account deletion or written request, Pageform will delete Customer Content within a commercially reasonable timeframe, subject to legal obligations and standard backup retention policies. Certain residual copies may persist temporarily in backups but will not be actively used.
To the maximum extent permitted by law, Pageform is not liable for any loss, corruption, deletion, destruction, or failure to store any Content.
13. Security Disclosures and Breach Risk Allocation
Pageform implements commercially reasonable technical and organizational measures designed to protect Customer Content, including encryption in transit and at rest, access controls, and monitoring.
You acknowledge:
no system is perfectly secure
the Services may be subject to cyberattacks, unauthorized access, and other security incidents
Pageform uses commercially reasonable safeguards but does not guarantee that Content, Viewer data, or analytics will never be accessed, altered, disclosed, or destroyed by unauthorized parties
Risk allocation
To the maximum extent permitted by law, Pageform will not be liable for any losses, damages, claims, costs, fines, penalties, or liabilities arising from:
security incidents, breaches, or unauthorized access
disclosure of Content through Viewer actions (including screenshots/recordings)
credential compromise, phishing, or social engineering
misconfiguration of permissions, links, or gating settings
third-party infrastructure/provider incidents outside Pageform’s reasonable control
Notification
If Pageform becomes aware of a security incident involving Personal Data for which Pageform is the controller, Pageform will take commercially reasonable steps and provide notice where required by law. For incidents involving data processed on your behalf (processor context), Pageform will provide notice consistent with applicable law and commercially reasonable practice.
Nothing in this section limits liability that cannot be limited under applicable law (for example, liability arising from willful misconduct where non-waivable).
14. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAGEFORM DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, AVAILABILITY, AND DATA INTEGRITY.
PAGEFORM DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT WILL BE PRESERVED WITHOUT LOSS.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
PAGEFORM WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
PAGEFORM WILL NOT BE LIABLE FOR LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY
Aggregate cap
PAGEFORM’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT PAID BY YOU TO PAGEFORM FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Free plan cap
IF YOU USE A FREE PLAN, PAGEFORM’S TOTAL LIABILITY WILL NOT EXCEED $100.
This limitation applies to all theories of liability (contract, tort, negligence, strict liability, or otherwise) and even if a remedy fails of its essential purpose.
16. Indemnification
You will indemnify, defend, and hold harmless Pageform and its owners, officers, directors, employees, and agents from any claims, damages, losses, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising from:
your Content
your violation of law or third-party rights
your breach of these Terms
your sharing and access configurations
your failure to provide required notices/consents to Viewers or others
disputes between you and your Viewers or users
17. Termination
You may cancel at any time through the Services or by contacting support, subject to your plan’s billing cycle.
Pageform may suspend or terminate access immediately if:
you breach these Terms
we reasonably determine your use presents a security risk
required by law
Upon termination, your access ends. Pageform may delete Content consistent with the Services and retention practices. Pageform is not liable for deletion after termination.
18. Arbitration and Class Action Waiver
18.1 Informal Resolution
Before initiating arbitration, you agree to provide written notice to [email protected] describing the dispute and the relief sought. The parties will attempt to resolve the dispute for 30 days.
18.2 Binding Arbitration
Except for the exceptions below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
Arbitration will be conducted:
in Florida or remotely by agreement
in English
by a single arbitrator
18.3 Waiver of Jury Trial
You and Pageform waive the right to a jury trial.
18.4 No Class Actions
Disputes may only be brought individually. Class actions, representative actions, and class arbitrations are not permitted.
18.5 Exceptions
Either party may seek injunctive or equitable relief in court to prevent:
unauthorized access or abuse of the Services
infringement or misuse of intellectual property
Either party may bring claims in small claims court if eligible.
18.6 Opt-Out
You may opt out of arbitration within 30 days of first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out,” including your account email and a clear statement of opt-out.
18.7 Survival
This section survives termination.
19. Governing Law and Venue
These Terms are governed by Florida law, excluding conflict of law rules.
For disputes not subject to arbitration, you consent to exclusive venue and jurisdiction in state and federal courts located in Florida.
20. Force Majeure
Pageform is not liable for delays or failures due to events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet disturbances, cloud provider outages, and cyberattacks.
21. Assignment
You may not assign these Terms without Pageform’s prior written consent. Pageform may assign these Terms without restriction.
22. Severability
If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in effect.
23. No Third-Party Beneficiaries
These Terms do not create third-party beneficiary rights.
24. Changes to Terms
We may update these Terms from time to time. Changes are effective when posted (or on a later effective date stated). Continued use after the effective date constitutes acceptance.
25. Beta, Preview, and Early Access Features
From time to time, Pageform may make available features, functionality, or services identified as alpha, beta, preview, early access, evaluation, experimental, or similar (“Beta Services”). Beta Services are provided strictly “as-is,” without any service levels, data protection commitments, or uptime obligations.
25.1 Optional Use
You may choose to use Beta Services at your sole discretion. Beta Services are provided for evaluation purposes only.
25.2 No Warranty; No Obligation
Beta Services:
may be incomplete
may contain errors or defects
may change or be discontinued at any time without notice
may not be supported
may not meet the same security, availability, or reliability standards as generally available features
Pageform has no obligation to continue, support, modify, or release Beta Services.
25.3 No Liability
To the maximum extent permitted by law, Pageform shall have no liability whatsoever arising out of or relating to Beta Services, including loss of data, security incidents, downtime, errors, or service interruptions. Use of Beta Services is at your own risk.
25.4 Confidentiality of Beta Features
Beta Services and related non-public information are confidential. You agree not to disclose information about Beta Services, including performance, functionality, or roadmap details, without prior written consent from Pageform.
25.5 Feedback
If you provide feedback regarding Beta Services, you grant Pageform a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such feedback without restriction or compensation.
26. Customer Reference and Marketing Use
26.1 Use of Name and Logo
Unless you notify Pageform in writing that you object, Pageform may use your company name, logo, and general description of your business for marketing and promotional purposes, including on our website, investor materials, and sales materials. Pageform may describe Customer’s use case in general, non-confidential terms for promotional purposes.
26.2 No Confidential Disclosure
Pageform will not disclose confidential information or specific usage details without your prior written consent.
26.3 Opt-Out
You may opt out of public reference use at any time by emailing [email protected]. Opt-out will apply prospectively.
27. Contact
Pageform LLC
Florida, United States
Email: [email protected]
Address: 7901 4th St N Ste 300, St. Petersburg, Fl. Us 33702